Frequently Asked Questions

Answer

SHIPPING POLICY:
We at ddesireshoes.com know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible. Depending upon the location, the product is shipped to you within 2-6 business days within India and 5-10 days for the rest of the world. Free shipping for all orders across India. The whole order amount will be refunded if the order is cancelled, lost or undelivered to your preferred location.

RETURNS/EXCHANGE POLICY - INDIA
We at ddesireshoes.com work hard to provide our customers with the latest fashion at impeccable quality and amazing prices. If you did not like the fit, colour or design simply exchange the product within 15 days of date of order. To get free exchange or refund via credit note .

RETURNS/EXCHANGE - INDIA

Everything we offer is chosen to live up to high standards. All products are fully guaranteed against defect or faulty workmanship. We'll always do our best to take care of our customers delight in the most fair and reasonable manner; we hope you will be fair and reasonable with us as well.

ddesireshoes.com's returns and exchange policy gives you an option to raise a request to inform us of return or exchange within 15 days from the date of the order.

The only things which we ask that don't use the product and maintain its original condition, packaging, accessories and tags. You are most welcome to try on a product but make sure you take an adequate measure to maintain its condition. .The reason why we ask this is so that the product, when returned, should be in a re-sellable position as soon as it reached back to our designated warehouse. Failure of which shall lead to Rs 50 deduction and a delayed exchange time or even cancelling your exchange request. So help us to serve you better!

We provide free exchange & credit note refunds which can be redeemed anytime in our website by purchasing any other product within a period of 3 months.

In case of Returns, we offer store credit valid for 3 months. Once we pick up your return, our team will do the quality check at our end and if the product passes our quality check we will provide a credit note of the required amount in your mail id.
But, if the product does not pass the quality check we shall return it to you and reject your return or exchange.

If you choose to exchange the product for reason of mismatch of size , color or receipt of a defective item, you will be provided with a replacement of the product, free of cost, post our examination of the product delivered to you. However all exchanges are subject to stock availability.   Products purchased under any promotion, clearance sale, Deal of the Week Page, Retailors and Any Other Offer cannot be exchanged or returned unless product received is damaged.

RETURNS/EXCHANGE POLICY - INTERNATIONAL
Ensure the size you are ordering is perfect as there is no exchange or refunds in international shipping.

We ship internationally to many different countries all over the globe. 
DUTIES & TAXES
International orders may be subject to additional shipping charges .  We will charge only product price and  actual / minimum shipping expenses. All duties and taxes whatever applicable your in country will be paid and borne by you at the time of receiving the product to the Courier Company.  

RETURNS/EXCHANGE POLICY - INTERNATIONAL
Ensure the size you are ordering is perfect as there is no exchange or refunds in international shipping.

For our international customers, transit time takes approximately 5-10 business days to most countries.

We at ddesireshoes.com know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible. Depending upon the location, the product is shipped to you within 2-6 business days within India and 5-10 days for the rest of the world. Free shipping for all orders across India. The whole order amount will be refunded if the order is cancelled, lost or undelivered to your preferred location.


We ask that customers check the fit of their shoes on a carpeted area to prevent unnecessary wear to the sole. We make shoes on many different lasts to provide options for a variety of preferences and fits. Examine that your shoes fit properly and with complete satisfaction before wearing them for normal use.


We at ddesireshoes.com work hard to provide our customers with the latest fashion at impeccable quality and amazing prices. If you did not like the fit, colour or design simply exchange the product within 15 days of date of order. To get free exchange or refund via credit note.

Everything we offer is chosen to live up to high standards. All products are fully guaranteed against defect or faulty workmanship. We'll always do our best to take care of our customers delight in the most fair and reasonable manner; we hope you will be fair and reasonable with us as well.

While our products do not carry a warranty, we stand behind the items we make and are here to help if you ever encounter a problem. If you are experiencing an issue due to a problem with the material or craftsmanship.

For products purchased on ddesireshoes.com, please email us at customercar@ddesireshoes.com, or submit a request through our contact page. Please include your order number and a few clear photos of the issue you are experiencing. Our team will follow up with you within two business day.


The most typical construction in shoe making is Goodyear Welt Constructions. The Real and Genuine Shoe is Goodyear Welted Shoe. It will not be wrong if we may say most of the Dress/Formal shoes which are seen in show-rooms having PU Sole,TPR Sole, Rubber or Tunic Sole or other type of Formal Shoes which are forcibly copying of Goodyear Welted Shoes. They are Stuck on / cemented / glued constructed shoe which are the easiest way of making shoes. Making of Goodyear Welted Shoes is an Art. The genuine way of its creations is by hand. Its creation is the result of at least two hundred of experts hands. Only very few are the maker of Handcrafted Goodyear Welted Shoes in India. One is our Company K.S.S.Shoe Industry at Agra in India. Mainly in this shoe 100% real and genuine natural leather is used. For Fashioned and dress Shoes and for perfect and real style of walk , I suggest GOODYEAR WELTED SHOES.
The technology which is used to produce it was developed in 1869 by Charles Goodyear Jr., the son of Charles Goodyear.
How is it crafted? Initially, a stripe i.e.belt is stitched to the upper and lining alongwith the insole. Subsequently, the space that is attached by the welt is loaded with cork that is perforated which allows breathability. Then the outsole is pasted and the out sole is stitched to the welt to finish the process. The extra layers make the shoe more supportive and water resistant, also since the sole is not directly stitched to the upper it can effortlessly be separated and resoled.

Goodyear welted shoes are widely considered to be the best constructed around. It’s the oldest and most labor-intensive construction method in existence. It’s constructed in such a way that any cobbler can resole this shoe repeatedly, and it’s incredibly durable. Usually made with double soles with outsoles that jut out from the upper, this construction method is widely utilized in British footwear in particular.
Like all shoes, these were originally made by hand.
Though there are multiple steps throughout the whole process, but the main three are as follows:
Prepare the insole for stitching. The cordwainer creates a “rib” that runs across the insole. Some makers cut and sculpt the insole, and others use a different material like linen tape. The purpose of the rib is to house thread in a later step.
Attach the outsole and insole to the last.
Welt: Shoe-specific thread is sewn through the welt, upper, and insole rib. The welt is then attached to the outsole through a second, separate stitch. A lockstitch is used for both of these stitches, which prevents unraveling if it wears out at any point in the shoe.
Pros: The upper is attached to the welt via one stitch, whereas the outsole is attached to the welt via a second separate stitch. Incredibly easy to resole repeatedly as a result, this extends the life of the shoes for years and years. The extra layers help with water resistance and support.
Goodyear welted shoes are often more expensive than other types.

Blake stitching is done with what is called the “single stitch” method. The shoe's upper alongwith Inner / lining are folded underneath the insole, and then stitched into place with a single thread connecting the insole, the upper, the inner and the outsole on the inside of the shoe . All the four the upper, lining, insole and outsole are stitched together with a single thread.

Norwegian or Norvegese construction has its origins in Italy. What separates this construction is that instead of attaching the upper to the feather of the insole, the upper is turned outwards and runs parallel with the outsole. As opposed to Goodyear, which has only one exterior stitch, Norwegian constructions have at least two, which are the basis of the construction: the outsole stitch, holding together the upper, midsole and outsole, and the Norwegian stitch, traditionally just keeping together the upper and insole.

Stuck On Construction OR Cemented Construction is a way to attach the outsole and midsole to the upper body using “cement”, or more commonly known as glue. In this process the upper is attached to the insole by cement and the lasting margin is roughened. The sole is attached with lasted upper by means of adhesive.